Public Alerts

There are currently no alerts or advisories at this time.
Last Updated 2013-06-13

 
The next regularly scheduled Board Meeting is 06/24/13 @ 7:00pm.
 

In case of water and sewer emergencies please tune into WNPV 1440 AM for Montgomery County and Central and Upper Bucks County customers and WBCB 1490 AM for Lower Bucks County customers.

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Customer Service Issues & Problems
Rapid Response Emergency Notification

BCWSA has implemented a Rapid Response Emergency Notification automated system in concordance with the Environmental Protection Agency’s recent mandate.

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Military Service Suspension
The Authority has a special billing policy for those on active military duty. Those on active military duty may be eligible for reduced rates or abated bills. Please call customer service for more information.
 
Past Due Accounts

Interest and Penalties will be imposed on any balance over 30 days at a rate of 10% Penalty on the over due balance and interest of 10% compounded annually.

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Missing or Broken Covers
If you find the cover on a meter pit missing or notice it is loose or you have identified a sanitary sewer manhole cover as being loose, broken, or missing, please contact BCWSA.
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Odorous Water

Customers whose service is located on dead-end streets such as a cul-de-sac, or the end of a parking lot, from time to time may experience odorous water.

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