Public Alerts

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Last Updated 2012-01-27

 

In case of water and sewer emergencies please tune into WNPV 1440 AM for Montgomery County and Central and Upper Bucks County customers and WBCB 1490 AM for Lower Bucks County customers.

Home Customer Service Service Problems
Service Problems

Below are some suggestions to troubleshoot problems you may be having. If these helpful tips do not resolve your problem, you may contact us at our 24-hour SCADA operations.



Reverse 911 Notification

The Bucks County Water and Sewer Authority has implemented a reverse 911 automated system in concordance with the Environmental Protection Agency’s recent mandate.

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Water Leaks

If you see water suddenly flowing in the street, in your yard, or in areas not commonly associated with flowing water, please contact BCWSA.

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Odorous Water

Customers whose service is located on dead-end streets such as a cul-de-sac, or the end of a parking lot, from time to time may experience odorous water.

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Discolored Water

Discolored water is water containing an accumulation of mineral deposits which has precipitated from the water. These depositions are usually iron, manganese, or calcium deposits.

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High Water Pressure Problems

High pressure is generally described as too much pressure causing your internal plumbing lines to bang, your hot water pressure relief valve to trip, or wearing out faucet washers very quickly.

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