PECO Urges Customers to Be Aware of Utility Scam

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PHILADELPHIA (June 28, 2012) – PECO is urging customers to be aware of a scam that has made its way across the United States and now into the Philadelphia area. The scam, which has been reportedly taking place through social media, text message, telephone, and U.S. Mail, claims that United States President Barack Obama is providing funding to help customers pay their utility bills.

As part of the scam, customers are being asked to provide their social security numbers and other personal identification information. The scam alleges that a payment will be made, from a Federal Reserve bank account directly to their electric or natural gas account.

“We want to make our customers aware of this scam and any potential issues so they can protect themselves from becoming victims of identity theft and other fraudulent activities,” said Mark Alden, PECO vice president of Customer Operations.

PECO offers these tips to help customers avoid falling for the scam:

  • Never provide your social security number, or banking or credit card information over the phone, unless you have initiated the call.
  • If you receive a call allegedly from PECO and are pressured for immediate payment or for personal information, hang up and call PECO directly at 1-800-494-4000.
  • Never provide anyone access to your home who claims to be from PECO, or a contractor working for PECO, unless the visit has been scheduled and the person has proper identification. Customers can always contact the company at 1-800-494-4000 to confirm an official visit.

PECO customers who have been contacted regarding this scam are asked to call PECO immediately at 1-800-494-4000 to report the incident. PECO’s Security Group will work with local authorities to investigate the incident.