Open Records

In the spirit of transparency BCWSA makes all documents and records open to our customers and the public in accordance with Commonwealth of Pennsylvania law.

“Ensuring open and honest government is a bedrock principle of democracy. It can only be attained through the unfettered exchange of information between citizens and their government. A citizen’s right-to-know, sometimes known as freedom of information, fosters accountability, prevents abuses of power and promotes trust in government. Pennsylvania has codified this important right to access government records in Act 3 of 2008, called the Right-to-Know law.”

Pennsylvania Office of Open Records

RequestingFee Structure
Please find included below for your convenience a link to a PDF copy of the Right-to-Know Uniform Request Form from the Pennsylvania Office of Open Records.  This is a direct link to the Pennsylvania Open Records website, not the BCWSA website.

If the form is unavailable try searching for the terms “Pennsylvania right to know request form” in your favorite search engine.

Download Standard Right-to-Know Request Form

Please print out and return the completed form either by email, mail or in person to the following address:

Attention: Open Records Officer
1275 Almshouse Road
Warrington, PA 18976

Before contacting the Open Records Officer of BCWSA, please make sure that your Open Record Request Form is properly and fully filled out. It is required by law that this form is correct before any information can be forwarded to the public.

  • Accepted file types: pdf, Max. file size: 32 MB.

Office of Open Records Fee Structure

Section 1307 of the Right-To-Know Law (RTKL) requires the Office of Open Records (OOR) to establish a fee structure for Commonwealth agencies and local agencies. The RTKL requires the OOR to review the fee structure biannually.

RTKL Fee Structure

Fee Limitations: Except as otherwise provided by statute, the law states that no other fees may be imposed unless the agency necessarily incurs costs for complying with the request, and such fees must be reasonable. No fee may be imposed for an agency’s review of a record to determine whether the record is a public record, legislative record or financial record subject to access in accordance with this Act. No fee may be charged for searching for or retrieval of documents. An agency may not charge staff time or salary for complying with a RTK request.

Prepayment: Prior to granting a request for access in accordance with this Act, an agency may require a requester to prepay an estimate of the fees authorized under this section if the fees required to fulfill the request are expected to exceed $100.

Once the request is fulfilled and prepared for release, the Office of Open Records recommends that the agency obtain the cost of the records prior to releasing the records. This recommendation is designed to avoid situations in which the agency provides the records and the requester fails to submit payment.

If you have any questions or need more information please contact the Pennsylvania Office of Open Records at 717-346-9903 or

The content of this website is for general information purposes only. The Authority tries to provide content that is true and accurate as of the date of writing; however, the Authority gives no assurance or warranty regarding the accuracy, timeliness, or applicability of any of the contents. The originals of any documents referenced in this website shall take precedence in the event a conflict exists between information contained on this website and the information on original documents. BCWSA assumes no responsibility for the information contained in this website and disclaims all liability with respect to such information.

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