My Bill Center

Bye-bye paper, hello savings!

Signing up for Pay Online Saves Time & Clutter

Pay Online is the simplest easiest way to pay. And it ensures you’ll never forget a recurring bill again. Simply complete the online form, and relax – we’ll do the rest. We can debit your checking or savings account.  CLICK HERE to get started   Already signed up CLICK HERE

Pay Online is your secure, simple and paperless way to pay bills.

Direct debit with your checking or savings account are available. CLICK HERE to download an authorization form

Update Your Customer Contact Information

We need you to provide us with your updated contact information, so we can contact you in case of some type of public emergency.  There are extremely rare cases where BCWSA needs to issue “boil water” notices, notify customers about main breaks, notice of violations from the environmental protection agencies.

CLICK HERE to update your customer contact information

View Your Bill

BCWSA is pleased to announce that a new, modern, billing portal is just around the corner. Unfortunately, the accounts can’t be migrated from eCARE accurately, so it’s been decided that is is better to start fresh.  If you are an existing user of eCARE, your account continues to be accessible until the cutover date to be announced in the coming weeks.

CLICK HERE to view your bill using eCARE

Pay by Mail

Prefer snail mail? Mail your payment and bill stub to either of these two addresses:

Automated lock box:
PO BOX 3895
Lancaster, PA 17604-3895
Administrative offices:
1275 Almhouse Road
Warrington, PA 18976

Pay by Phone

Call BCWSA at 215-343-2538 x190 to pay your bill by using our automated system.

Pay Us a Visit

Due to the COVID-19 pandemic, all in-person visits to the BCWSA offices are prohibited to the public until the Commonwealth of Pennsylvania lifts restrictions.  Please call BCWSA at 215-343-2538 to speak to a customer service representative.

Lower Makefield Township customers please refer to the back of your bill for payment options.

Got Billing Questions?

Got questions? No problem!
Call us 8am – 8pm
Telephone: 215-343-2538

CLICK HERE to send us an email

In the military?

We offer special billing privileges for those on active military duty. Call us to see if you qualify for reduced rates or abated bills.

Past Due Accounts

At BCWSA we work with our customers to make bill paying manageable.

If you are having problems paying your bill you can sign up for our Direct Debit or please call us today at: 215-343-2538.

However, if you become delinquent in payment you can expect:

Interest and Penalties will be imposed on any balance over 30 days at a rate of 10% Penalty on the overdue balance and interest of 10% compounded annually.

Accounts with past due balances greater than 45 days may be subject to municipal lien and/or service termination, depending on the outstanding balance. There will be fees for shutoffs and lien filings.

If an account becomes past due, and is marked for termination, the Authority offers a payment option. The customer will receive a 10 day notice of shut off posted to their service location. The Authority may require the customer to pay the balance in full or execute a payment agreement. Payment terms will consist of 50% of the outstanding balance, due immediately, and the balance in 6 monthly installments while still paying any current charges during that time-frame. Depending on payment history, cash or a cash equivalent may be required. Any request for a service restoration must be made, and paid for, during regular business hours.

To avoid having an account become past due you can sign up for BCWSA’s Direct Debit program.

CLICK HERE to download an authorization form

Lower Makefield Township customers please refer to the back of your bill for Penalty & Interest terms.